Terms & Conditions
This service is provided by Grah.Co to help owners and tenant to find each other without paying any
brokerage. To use and receive the Service (including access to this website and/or any mobile
application, collectively "Site"), you must first accept and comply with the following terms and
managed by Shri Vardhman Stayz LLP and wherever the Term Grah.Co/We/Us/Our and similar
expression is used it refers to Shri Vardhman Stayz LLP, its officers, directors, employees and
representatives as the case may be.
1. The Service We Provide:
The Service is designed to provide users with a way to explore and rent a Property without
hassle. Subject to the provisions below, and to the terms of any agreement we may have
with your building's owners or management or association, the following elements of the
Service are available to Residents:
- A. Site Access:
Please note that only one username and password should be created per user.
Username is the email_id/contact number provided by the user. We reserve the right
to verify this information before enabling an account. The account can be rejected or
disenabled if it is found to be a broker account or for any other reason that Grah.Co
finds suitable and which it is not liable to state or justify.
You are responsible for maintaining the confidentiality of your password and account,
and are fully responsible for any activities that occur under your password or
account, with or without your knowledge. If you knowingly give your login and
password information to another person, we may suspend or terminate your account,
in addition to any other remedies available to us. You must immediately notify us if
you become aware of any unauthorized use of your password or account or any
other breach of security. We can not be liable for any loss or damage arising from
your failure to comply with this paragraph.
B. Registration Information:
When you submit your data to register, we will require you to provide your house
details, name, e-mail address, contact number and a password of your choosing. As
mentioned above, your e-mail address/contact number will be used as your
username for login purposes.
Any registration information you provide must be true, accurate, current and
complete. We would be displaying this information on the website for other users to
Please also note that we may, but are not obligated to, use the information you
provide to verify that you are actually an owner or a tenant and not a broker.
C. Profile Information:
Your Grah.Co profile may not include any of the following content: any photographs
containing nudity, profanity, or obscene, lewd, excessively violent, harassing,
sexually explicit or otherwise objectionable subject matter. Despite this prohibition, it
is possible that information provided by other Grah.Co users (for instance, in their
Profile) may contain inaccurate, inappropriate, offensive or sexually explicit material,
any responsibility or liability for this material. We encourage you, however, to help us
keep the website clean by contacting us if you notice any misuse of the Service.
D. Neighborhood Info:
The Site contains Local Info using 3rd party like Google Maps etc. Grah.Co cannot
and does not guarantee the accuracy, integrity or quality of any content provided by
third party. In addition, your interactions with businesses found on or through the
Service, including payment and delivery of goods or services (including any food
orders), and any other terms, conditions, warranties or representations associated
with such dealings, are solely between you and those businesses. In no event shall
Grah.Co be liable for any damages arising out of any interaction between you and
such parties. The information provided on the Site is provided to you on an "AS IS,
WHERE IS" basis.
E. Registration Assistance:
As part of our effort to make your home search hassle free and easy, we would be
happy to help you with leave and license registration. Grah.Co can charge for this
service. Grah.Co cannot and does not guarantee the integrity and quality of the
service provided by third party. In addition, your interaction with the third party
service providers including payment and any such dealings are solely between you
and those businesses. In no event shall Grah.Co be liable for any damages arising
out of any interaction between you and such parties.
F. E-mail Updates:
As part of the Service, we may need to communicate with you via e-mail (see our
which are specific to your account and necessary for the normal functioning of the
Service, including one or more welcome e-mails which help inform new users about
various features of the Service.
We may also send users occasional e-mail bulletins unless such users have opted
not to receive these e-mails. These e-mails may also contain neighborhood
information, tips and suggestions or any other offer provided by third party. Grah.Co
does not take any responsibility of the validity of any of these offers. You can anytime
opt out of these emails by sending a mail to help@Grah.Co
- G. Information for Prospective Tenants:
Because certain areas of the Site are designed to help prospective tenants discover
new rental, you may browse some sections of the Site, even if you have not yet
registered. However, you will not be able to schedule a visit or book a property
unless you have logged in as a tenant and paid the required charges.
B. Your Registration Information:
To provide you with access to the site, we will require you to provide the name and
contact information described above, and may also request that you update or verify
this information from time to time. By using the Site, you agree to provide accurate
information, and to cooperate with any Grah.Co personnel.
- D. Other Information You Provide:
(i) What You May Provide:
As described above, the Site contains information regarding your property if
you are a landlord and information about your requirement, if you are a
tenant. You would also need to provide your accurate contact information.
Since this site does not allow brokers or agents to post or seek on the site,
we may need relevant information to verify that.
(ii) Grant of Rights to Grah.Co:
We take the privacy of our users very seriously. However Grah.Co will have a
right to use the information to provide personalized advertisements and offers
and to include that information in compilations developed by Grah.Co.
(iii) Read Phone State:
Option 1 - This allows us to notify you via calls about houses available for
rent. If you have put your house up for rent you will get alerts about
Options 2- Get alerts and calls when interested owners/tenants which to
contact you. Never miss an update.
(iv) Read Phone Contacts:
Refer your contacts to avail our seasonal offers.
(v) Read SMS:
This will be used to verify your phone number and to make owners/tenant
- (vi) Detect Location:
Allows you to look for homes based on your current location.
(vii) Grant of rights to Bajaj Finance Limited ("ZAN SERVICES"):
- (a) Notwithstanding anything contained herein and in Grah.Co's Privacy
Policy, you hereby authorise Grah.Co to share with ZAN SERVICES, any
and all information that you may provide in relation to this application for
availing the products and/or service of ZAN SERVICES.
- (b) By Continuing to use this service:
- (i) You agree and authorise ZAN SERVICES to contact you and
communicate with you over emails, telephonic calls, or SMS on the mobile
number mentioned in the application, or through any other communication
mode ("Communication Modes") to verify the details provided by you and
offer you related services.
- (ii) You confirm that you would like to know through the above mentioned
Communication Modes, offers and promotion schemes relating to various
products/services offered by ZAN SERVICES/its group companies, from
time to time.
- (iii) You further agree and confirm that laws in relation to the unsolicited
communication referred to in the "National Do Not Call Registry" (the
"NDNC Registry") as laid down by the Telecom Regulatory Authority of
India will not be applicable for such communication/calls/ SMS received
from ZAN SERVICES, its group companies, employees, representatives
I, as a subscriber/ User of the services offered through the web portal
Grah.Co, do herby expressly authorise Grah.Co and any of their business
associates to call/ SMS my/our registered phone numbers (as provided by
me / us to Grah.Co). I hereby expressly state that such authorisation shall
override the national Do-Not-Disturb Registry ("DND"), even if the phone
numbers in question are registered under DND list of national Consumer
preference registry ( NCPR/NDNC).
I/we also undertake that I/We will not make any complaints to NDNC for any
calls received from Grah.Co services/ products, and shall indemnify Grah.Co
and any of its business associates for having engaged in any such practice.
I realise, acknowledge and expressly authorize Grah.Co to make the initial
communication (via Call / SMS / E-mail/WhatsApp) for the purposes of
confirmation of my credentials provided by me. I hereby authorize Grah.Co
and its business associates to continue contacting me via any of the modes
of communication listed above, till such time as I expressly opt-out /
unsubscribe from the service offered by Grah.Co. Till such time, Grah.Co and
its business associates shall have all rights to continue communicating with
me and I shall completely indemnify them against any liability that may arise
as a result of such authorisation to communicate. Such indemnification shall
extend to court cases and suits and all lawyer / advocate fees, even if the
dispute is never subjected to judicial scrutiny.
- (viii) Respect For Third Party Rights:
You may not use the Site to transmit or reproduce someone else's intellectual
property. For example, you may not use the property postings to post reviews
from someone else's blog or travel guide, because that could violate the
author's or publisher's copyright rights.
3. Prohibited Conduct:
A. Prohibited Conduct:
You represent and warrant that you shall not do any of the following via the Site or
otherwise in connection with the Service:
- (i) attempt or help anyone else attempt to gain unauthorized access to the Grah.Co
Service or its related systems or networks (including without limitation the
impersonation of another user or other use of a false identity or address to gain
access to the site);
(ii) use the Site to violate the intellectual property rights of any person (including
without limitation posting pirated music or computer programs or links to such
material on Site or in your Profile);
(iii) send spam or otherwise duplicative or unsolicited messages in violation of
(iv) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or
tortious material, including material harmful to children or violative of third party
(v) send or store material containing software viruses, worms, Trojan horses or other
harmful computer code, files, scripts, agents or programs;
(vi) interfere with or disrupt the integrity or performance of the Service or the data
(vii) license, sublicense, sell, resell, transfer, assign, distribute or otherwise
commercially exploit or make available to any third party the Service or any content
contained in or made available through the Service (the "Content") in any way;
(viii) modify or make derivative works based upon the Service or the Content;
(ix) create Internet "links" to the Site or "frame" or "mirror" any Content on any other
server or wireless or Internet-based device; or
(x) reverse engineer or access the Service in order to (a) build a product competitive
with the Service, (b) build a product using ideas, features, functions or graphics
similar to those of the Service, or (c) copy any ideas, features, functions or graphics
contained in the Service.
B. Rights of Grah.Co:
Grah.Co shall have the right to immediately suspend or terminate your access to the
also have the right to itself use or release to third parties (including law enforcement
and your building's management) personally identifiable information regarding any
person or entity who is suspected of having used this Site or any other component of
the Service for any fraudulent purposes, for harassment, or for having otherwise
violated any law, rule or regulation or the rights of third parties or having engaged in
any conduct which Grah.Co deems improper. By using the Service, you are agreeing
to our use or release of any information you provide in any manner we deem
appropriate or necessary if you are suspected of having engaged in any conduct
which we deem improper. Grah.Co shall also have the right to terminate, disable or
reject creation of your account if it finds that you are a broker or acting on behalf of a
broker or for any other reason it may find appropriate and is not liable to justify or
clarify the reason.
C. How You Can Help:
Please notify Grah.Co immediately of any unauthorized use of your password or
account, or if you suspect that there has been any other misconduct described
above, by e-mailing us at hello@Grah.Co
4. Termination of Access:
broker or act on behalf of a broker or for any other reason Grah.Co may find appropriate and
it is not liable to justify or clarify the reason. If so, you will no longer be eligible to use the Site
as described in this Section 1.
A. Grah.Co Property:
As between the parties, Grah.Co shall own and retain all right, title and interest in
and to the Service, the Site, and any technology or content contained in or made
available through the Service (other than your own name and contact information),
and shall also own any suggestions, ideas, enhancement requests, feedback,
recommendations or other information that you may provide relating to the Grah.Co
Service. The Grah.Co name and logo are trademarks of Grah.Co, and no right or
license is granted to use them. Other trademarks and trade names that may appear
on the Site are the property of their respective owners.
B. Content on the Website:
While all effort is made to ensure reliable information is posted on the site, the
information contained on the Site may not be accurate and beyond our control. We
do not warrant the accuracy or suitability of such information. Changes may be
periodically added to the contents herein. By using our services you acknowledge
that information on the Site is provided to you on an "AS IS, WHERE IS" basis.
Similarly while we endeavour to ensure that all information is posted by owners of the
properties, we cannot guarantee the same. We are not a real estate agent; property
dealer or broker and the content on the Site should not be interpreted as a
recommendation for any specific product or service, use or course of action.
C. Your Data:
You, not Grah.Co, shall have sole responsibility for the accuracy, quality, integrity,
legality, reliability, appropriateness, and intellectual property ownership or right to use
of any information you submit via the Site, and Grah.Co shall not be responsible or
liable for the deletion, correction, destruction, damage, loss or failure to store any
such information. Grah.Co reserves the right to withhold access to, remove and/or
discard your information from the Site or terminate your account without notice for
or any other reason that Grah.Co may find appropriate. In the event that your
account it terminated, your ability to access or use data through the Service shall
immediately cease, and Grah.Co shall have no obligation to maintain or forward any
data that you have submitted.
D. Third Party Offers:
As part of the Service, Grah.Co may provide you with information regarding goods or
services offered by various third parties (including without limitation financial
institutions, paid advertisers or sponsors of the Grah.Co Service, other users and
leave and license registration agents). In no event shall Grah.Co be liable for any
damages arising out of any interaction between you and such parties.
E. Warranties; Disclaimers:
THE SERVICE (INCLUDING WITHOUT LIMITATION THE SITE, AND ANY TOOLS
OR DATA INCLUDED THEREIN) IS PROVIDED "AS IS" AND GRAH.CO DOES
NOT PROVIDE ANY WARRANTY WHATSOEVER WITH RESPECT TO THE
PERFORMANCE OF THE GRAH.CO SERVICE, INCLUDING ITS SAFETY,
QUALITY, EFFECTIVENESS, COMMERCIAL VIABILITY OR MERCHANTABILITY.
YOU ASSUME ALL RESPONSIBILITY AND LIABILITY IN THIS REGARD. In no
event shall Grah.Co be liable for any damage whatsoever arising out of the use of or
inability to use the Grah.Co Service, even if Grah.Co has been advised of the
possibility of such damages. Grah.Co does not take any responsibility for any
damage happening due to any interaction between its users happening directly or
indirectly through Grah.Co.
F. Limitation of Liability:
In no event shall Grah.Co be liable to any person for any incidental, consequential,
special, indirect or punitive damages (including without limitation lost profits) relating
contract, tort, or negligence) or its termination and irrespective of whether Grah.Co
has been advised of the possibility of any such loss or damage. The limitations
contained in this section shall survive any failure of an exclusive or limited remedy.
The maximum remedy available to a user shall in no event exceed the amount of the
subscription plan paid by such user (pro rated for completed usage).
You hereby agree to indemnify, defend and hold Grah.Co and our officers, directors,
employees and agents (collectively, the "Indemnity") harmless from and against any
and all losses, costs, expenses (including reasonable outside attorneys' fees),
claims, suits and liabilities by third parties (collectively, "Claims") that the Indemnity
may suffer or incur, that arise, result from, or relate in any way to (i) your
infringement of any intellectual property or other rights of a third party; (ii) your
violation of any laws or regulation of any governmental, regulatory or judicial
authority arising from your use of the Service; (iii) your violation of these Terms of
Service, or (iv) your actual or alleged gross negligence or willful misconduct in
connection with your use of the Service.
H. Governing Law; Jurisdiction:
conflicts of law provisions of any jurisdiction. Any disputes, actions, claims or causes
of action arising out of or in connection with the Service shall be subject to, and you
hereby consent to, the exclusive jurisdiction of the courts in Delhi.
o I. Waiver and Severability:
No failure or delay on the part of either party in exercising any right or remedy
hereunder will operate as a waiver thereof or any other provision. In the event that
jurisdiction to be unenforceable or invalid, such unenforceability or invalidity will not
unenforceable provision shall be construed, as nearly as possible, to reflect the
intentions of the invalid or unenforceable provision.
J. Changes to the Service:
Grah.Co reserves the right to redesign or modify the organization, structure, features,
pricing, or "look and feel" of the Service and any portion thereof at any time without
prior notice or liability hereunder.
K. Modification to Terms:
time by posting an updated version of this document on the Site, provided, however,
that no such modification shall have retroactive effect. Except as provided in this
effective unless in writing signed by the party to be charged.
L. Transfer Prohibited:
Your Grah.Co account is personal to you, and you may not assign or transfer your
without our prior written consent, which may withhold for any reason or for no reason.
Any attempted assignment or transfer in violation of the foregoing shall be deemed a
M. How To Contact Us:
If you have any questions about this Agreement, the practices of Grah.Co, or your
experience with the Service, you can e-mail us at hello@Grah.Co.
N. Refund Policy:
No amount paid to Grah.Co is refundable or cancellable until or unless specified
specifically on the plan itself.
- (i) Grah.Co is not responsible for any incorrect or inaccurate Content/listing posted
on the Site or in connection with the Grah.Co Service, whether caused by Users,
customers or by any of the equipment or programming associated with or utilized in
the Service, nor for the conduct of any User and/or Member of the Grah.Co service
whether online or offline.
(ii) Grah.Co services all packages or memberships on best effort basis. We do not
guarantee any return in part or full unless specifically mentioned on the site. Grah.Co
liability (if any) would be limited to the amount paid by the customer.
(iii) Grah.Co assumes no responsibility for any error, omission, interruption, deletion,
defect, delay in operation or transmission, communications line failure, theft or
destruction or unauthorized access to, or alteration of, User and/or Member
communications or any communications by Grah.Co to its Members.
(iv) Grah.Co is not responsible for any problems or technical malfunction of any
telephone network or lines, computer on-line-systems, servers or providers,
computer equipment, software, failure of email or players on account of technical
problems or traffic congestion on the Internet or at any web site or combination
thereof, including injury or damage to Users and/or Members or to any other person's
computer related to or resulting and/or in connection with the Grah.Co Service.
(v) Under no circumstances will Grah.Co be responsible for any loss or damage
resulting from anyone's use of the Site or the Service and/or any Content posted on
the Grah.Co Site or transmitted to Grah.Co customers.
(vi) The exchange of property and any other information through or by "Grah.Co" is
not any sort of offer and/or recommendation from/by Grah.Co. Grah.Co shall not be
responsible for any loss or damage to any individual arising out of, or subsequent to,
any relations (including but not limited to property) established pursuant to the use of
(vii) The Site and the Service are provided "AS-IS" and Grah.Co expressly disclaims
any warranty of fitness for a particular purpose or non-infringement. Grah.Co cannot
guarantee and does not promise any specific results from use of the Site and/or the
Grah.Co Service. Grah.Co expressly disclaims any liability or responsibility
whatsoever and howsoever arising as a result of any Content/listing posted on the
Site / made available to Grah.Co by any customers or the users of the Site or any
third party. Grah.Co does not assume any responsibility or liability for any illegal
Content posted on the Site by any customers, users or any third party.